Women's Super Soft Plush Fleece Hooded Bathrobe Fluffy Velvet Loungewe

You have 35 days from receiving your item to request a free return, provided the item is unused, unworn, and in original packaging.
Start a return by contacting support@bobobiy.co.uk; items must be posted back within 7 days once instructions are received.
Returns are not accepted for used, washed items, sale items, or gift cards.
Defective, damaged, or incorrect items should be reported immediately for resolution.
Refunds are issued to the original payment method once the return is inspected; shipping costs are refunded only for faulty or incorrect goods.

Orders are typically processed within 1 business day, excluding weekends and UK Bank Holidays.
Customers may cancel any unshipped order at any time for a full refund.
Standard UK shipping: £3.95 (free over £22) with 2–4 working days delivery; express: £5.95 with 1–3 working days delivery.
All shipments are Royal Mail tracked deliveries.
OLIVIA ROCCO is not responsible for delays, customs issues, or extra charges once packages leave the UK; undeliverable packages are refunded upon return.

We works with a global network of suppliers, manufacturers, and logistics partners to produce and deliver our home décor, textiles, and loungewear collections. We are committed to maintaining an ethical, transparent, and responsible supply chain, ensuring that all partners operate in accordance with our strict standards on human rights, fair labor, and safe working conditions. Through regular audits, due-diligence procedures, and our Supplier Code of Conduct, we actively monitor manufacturing practices to prevent modern slavery, human trafficking, and any form of exploitation. Our goal is to collaborate only with suppliers who demonstrate integrity, accountability, and a shared commitment to ethical production.