You can request a return within 30 days of placing your order, and items must be unused, unwashed, and in their original packaging.
Certain items are non-returnable for hygiene or personalisation reasons, including opened hygiene products, medicine, food, wipes, and cosmetics.
Returns are free, and a prepaid return label is provided; however, fees may apply if components are missing.
Refunds are issued to the original payment method within 10 business days after the return is received.
Faulty or damaged items qualify for a refund or exchange, and photos may be required for assessment.
For more details on the full return policy, check the Ebebek Return Policy page.
Shipping Information
Order confirmation is sent by email; orders must be fully paid and in stock.
Delivery dates are estimates only; delays during bank holidays or peak periods may occur.
Delivery options vary by product availability and location; partners include Royal Mail, DPD, and Evri.
Delays due to weather, security checks, or unforeseen issues are outside our control; parcels are delivered the next working day.
Orders ship the same working day (excluding bank holidays); £4.99 delivery fee applies to orders under £50.
Manufacturing
Ebebek is committed to producing high-quality mother and baby products through strict standards, continuous improvement, and sustainable practices. Guided by our mission to support families from pregnancy to early childhood, we ensure every item is crafted with care, safety, and reliability. Our manufacturing approach follows international quality systems, prioritises customer satisfaction, empowers our team, and values responsible use of resources. With a focus on sustainability and long-term trust, we work closely with our partners to deliver products that parents can confidently rely on.
Why Buy Me?
This sweet newborn set offers a soft touch to your baby’s delicate skin with its cotton fabric. Its breathable material and comfortable fit make it a practical yet stylish choice from the very first days.
