Once your order has been dispatched, you will receive a shipping confirmation email with your tracking details. Use the options below to check the status of your delivery.
Option 1 — View Your Orders in Your Account
The quickest way to check your order status is to log in to your Bobobiy account. You can see all your orders, dispatch updates, and tracking information in one place.
Not registered? You can create a free account using the same email address you used at checkout to access your order history.
Option 2 — Track Directly with Your Carrier
Your shipping confirmation email includes a tracking number and your carrier name. Select your carrier below and enter your tracking number (and postal code, if required) on their website.
Royal Mail / Parcelforce
For tracked parcels sent via Royal Mail (e.g. Tracked 24, Tracked 48).
Evri (formerly Hermes)
For parcels delivered by Evri. Your tracking number will start with H.
DPD UK
For standard DPD UK deliveries. You may also receive SMS or email updates directly from DPD.
DPD Local
For DPD next-day services. Use the same DPD tracking portal with your next-day tracking number.
DHL Express
For international or express parcels sent via DHL Express.
DHL eCommerce
For domestic or cross-border parcels sent via DHL eCommerce Solutions.
DX
For deliveries made by DX Delivery, including larger or business parcels.
Amazon Shipping
For express parcels delivered by Amazon Shipping.
Palletways
For pallet deliveries made by Palletways, including large or bulky orders.
Still Need Help?
If your tracking hasn't updated within 2 working days of your dispatch email, or if you have any concerns about your order, our customer support team is here to help.
💬 Customer Support
If you have any questions or need help with your order, our support team is here for you:
Support Hours: Monday to Sunday, 8:00 AM – 5:00 PM (UK time)
We aim to respond within 24 hours.
