AAD Shipping Policy

This shipping and delivery information applies exclusively to products supplied by Aura Alcove Design (AAD).

At Bobobiy, we value every order and are committed to delivering your purchases safely, quickly, and reliably.

Please note: All orders are shipped using tracked delivery services only, ensuring peace of mind from dispatch to doorstep.

Shipping Policy

AAD is pleased to offer FREE delivery across the UK Mainland on all of our products.

Delivery Timeframes

We offer two types of products, each with different delivery timelines:

Standard Products
Delivered within 5–10 business days from the date of order.
If your item has not arrived within 10 business days, please email us at support@bobobiy.co.uk, and our team will assist you.

Made to Order / Made on Demand Products
These bespoke items are handcrafted and are typically delivered within 3 to 12 weeks from the date of order. We will keep you informed of your order’s progress throughout the production and delivery stages.

Shipping Partners

We work with trusted national and international courier services to ensure your items arrive safely, including:

Evri
DHL
Yodel
GLS
Royal Mail

Please note: We may also use other courier services from time to time depending on business requirements.

Delivery Coverage

We currently provide FREE delivery within the UK Mainland only.

Unfortunately, we are unable to deliver to the following areas at this time:

British Forces Post Office (BF10AA–BF19ZZ)
Guernsey (GY00AA–GY99ZZ, GY000AA–GYWY9ZZ)
Isle of Man (IM00AA–IM99ZZ, IM000AA–IMWY9ZZ)
Jersey (JE00AA–JE99ZZ, JE000AA–JEWY9ZZ)
Outer Hebrides (HS00AA–HS99ZZ)
Isle of Wight (PO300AA–PO419ZZ)
Truro – Scilly Isles (TR210AA–TR259ZZ)
Shetland (ZE10AA–ZE39ZZ)
Various parts of Perth, Argyll, Highlands, Kilmarnock, Kirkwall, and Orkney (see postcode list)

Need Delivery Outside the UK Mainland?

If you are located in one of the areas listed above and would still like to place an order, please email us at support@bobobiy.co.uk with the following details: